“ Would you please explain why the compressor has
been started frequently when the CW-5200 water chiller is connected to
our device?”
“Hello! Generally speaking, there is no problem if CW-5200 water chiller with 1400W cooling capacity is used to work for 100W IPG fiber laser. Would you please send an on-site picture to me?”
After observing the on-site picture from the customer, I found that the customer’s IPG fiber laser to be cooled was not a 100W but a 200W laser. For this reason, the cooling capacity of CW-5200 water chiller could not meet the cooling requirement of the device.
“Hello! As your fiber laser is a 200W laser, then our CW-6000 water chiller with 3000W cooling capacity would be more suitable to you.”
After the communication with the customer, I contacted immediately the logistics department of S&A for the delivery of a CW-6000 water chiller so that the customer could receive it sooner.
“Things are totally different with CW-6000 water chiller. It works immediately with a good cooling effect after the connection. You’ve worked so efficient, GOOD!”
Anyway, thank you so much for your support and trust in S&A.
Starting from Jan. 2016, the warranty period of S&A water chillerhas been extended to 2 years as a guarantee for your confidence in us.
CW-6000 technical parameter: http://www.teyuchiller.com/Products/ChillerCW60003000Wco.html
“Hello! Generally speaking, there is no problem if CW-5200 water chiller with 1400W cooling capacity is used to work for 100W IPG fiber laser. Would you please send an on-site picture to me?”
After observing the on-site picture from the customer, I found that the customer’s IPG fiber laser to be cooled was not a 100W but a 200W laser. For this reason, the cooling capacity of CW-5200 water chiller could not meet the cooling requirement of the device.
“Hello! As your fiber laser is a 200W laser, then our CW-6000 water chiller with 3000W cooling capacity would be more suitable to you.”
After the communication with the customer, I contacted immediately the logistics department of S&A for the delivery of a CW-6000 water chiller so that the customer could receive it sooner.
“Things are totally different with CW-6000 water chiller. It works immediately with a good cooling effect after the connection. You’ve worked so efficient, GOOD!”
Anyway, thank you so much for your support and trust in S&A.
Starting from Jan. 2016, the warranty period of S&A water chillerhas been extended to 2 years as a guarantee for your confidence in us.
CW-6000 technical parameter: http://www.teyuchiller.com/Products/ChillerCW60003000Wco.html
CONTACT S&A
TE:+86-20-89301885
FAX:+86-20-84309967
SKYPE:
teyuchiller
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