Yesterday, a customer engaged in laser cutting machine consulted S&A: "Why is the water flow of water chiller insufficient?”
S&A water chiller: "Hello, what is the model? What is the bar code?"
It was found out through communication that what the customer used was not TEYU (S&A) water chiller. Water chillers of various brands were different in construction, so S&A failed to provide a specific solution for such laser customer.
But there were two different cases for the insufficient water flow of TEYU (S&A) water chiller.
Firstly, the insufficient water flow occurring at the beginning was caused by the unmatched pump selection. Some lasers have strict requirements on water flow and lift or the cooling pipe is too long and too thin, so a pump of larger power shall be provided.
Secondly, the insufficient water flow occurring suddenly in the normal use process may be caused by pump failure or pipe blockage. In this case, S&A suggested customers to take out the pipe and opening the pipe with air compressor gun, and then connect the pipe to observe whether water chiller can run normally. If the water chiller runs normally, it is caused by pipe blockage; if the water flow is still insufficient, it is caused by pump failure, and a new pump shall be provided.
Thank you so much for your support and trust in S&A. All S&A water chillers have passed the certification of ISO, CE, RoHS and REACH, and the warranty period has been extended to 2 years.
S&A water chiller: "Hello, what is the model? What is the bar code?"
It was found out through communication that what the customer used was not TEYU (S&A) water chiller. Water chillers of various brands were different in construction, so S&A failed to provide a specific solution for such laser customer.
But there were two different cases for the insufficient water flow of TEYU (S&A) water chiller.
Firstly, the insufficient water flow occurring at the beginning was caused by the unmatched pump selection. Some lasers have strict requirements on water flow and lift or the cooling pipe is too long and too thin, so a pump of larger power shall be provided.
Secondly, the insufficient water flow occurring suddenly in the normal use process may be caused by pump failure or pipe blockage. In this case, S&A suggested customers to take out the pipe and opening the pipe with air compressor gun, and then connect the pipe to observe whether water chiller can run normally. If the water chiller runs normally, it is caused by pipe blockage; if the water flow is still insufficient, it is caused by pump failure, and a new pump shall be provided.
Thank you so much for your support and trust in S&A. All S&A water chillers have passed the certification of ISO, CE, RoHS and REACH, and the warranty period has been extended to 2 years.
TE:+86-20-89301885
FAX:+86-20-84309967
SKYPE:
teyuchiller
Email:marketing@teyu.com.cn
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